Our Team
We bring diverse expertise to every property, united by a shared commitment to purposeful cleaning, thoughtful care, and genuine human connection.
Nicole Stevens
Founder of TCOD
Nicole has a diverse background in management, production and property management. She spent three years managing a Photo Centre and 2.5 years framing artwork for galleries including the International Art Gallery, Sandersons Art Gallery, Jonathon Grant Gallery & more, through Artmount and Framing Matters. She then worked in the printing industry for three years with BDR Max, Torque Digital and Omnigraphics, progressing from Dispatch Manager into a sales role. In early 2020 Nicole founded her own property cleaning company, building a portfolio of ten properties. She managed an estate at 327 Point Wells Road several days per week through mid-2021. Following this success, Bachcare engaged her to manage 65 Auckland properties, a role she held for three years. After that period she provided property care for Zodiak properties in Auckland City while expanding a private client base.
Most recently, Nicole proposed and began providing local, on-the-ground management services to Stayhub to support their growth in the Rodney area.
With a clear vision for building something meaningful, our founder brings a thoughtful blend of big-picture strategy and practical, hands-on experience. Nicole sets the tone for everything we do, guiding our values, standards, and daily work with steady leadership.
Mary
Head Cleaner North Shore,
Hibiscus Coast & West Auckland
Mary has 4 years of experience in cleaning, specializing in Professional Office cleaning, Private Home cleaning, Airbnb and Holiday Home cleaning. For 3 years, she meticulously handled Holiday Home cleaning at Orewa Kiwi Cabins, ensuring spotless kitchens, bathrooms, and toilets, along with making beds, vacuuming, and mopping floors daily. Mary's dedication and hard-working nature were praised by guests who consistently commended her immaculate cleaning skills. The owners of Orewa Kiwi Cabins lauded Mary's character and professionalism, emphasizing her trustworthiness and commitment to excellence.
Marlene
Head Cleaner Upper Rodney
Marlene brings three years’ experience servicing and managing holiday homes across Pakiri, Leigh, Matakana, Tāwharanui, Omaha, Snells Beach, Warkworth, Algies Bay, Sandspit, Scotts Landing and Martins Bay with Bachcare. She consistently delivers immaculate, welcoming spaces for every booking and goes above and beyond to ensure each guest arrives to a beautifully presented property.
While overseeing more than 40 Bachcare properties, Marlene demonstrated a strong commitment to property owners and consistently achieved high levels of guest satisfaction. We are proud to have her on our team and confident in her ability to care for your property to the highest standard.
“Nicole managed our property for a period of just under two years, ending only when we left the provider. Over this time, she consistently gave us incredible service. Her communication was always proactive as was her problem solving. Nicole had an eye for detail with our house and things were cleaned and maintained meticulously. Nicole was knowledgeable with maintenance and repairs and always came to us with a solution. Her experience and management of guests was phenomenal. Nicole was thoughtful in making guests comfortable and not afraid to step in if any issues arose. We always felt completely confident with Nicole in charge of our property even when we were overseas for month at a time. On our return we would re-enter the property and it would feel fresh, sparkling and not at all what we feared it might look like after months of back-to-back holiday rental bookings. We recommended Nicole many times to friends and family over that time and are very happy to recommend her again to you.